Sometime you will overcome this strange type of problem, that your folder options will not be seen, it is actually disabled by malware or other virus.
To correct this problem you have to do some tweaks, so follow the steps correctly,
1. Open Run command and type "gpedit.msc"
2. Now go to User Configuration> Administrative Templates> Windows Component> Windows Explorer.
3. In Windows Explorer you will find the third option on the right side of the screen "Removes the folder option menu item from the tools menu". Just double click on it and click on "Not Configured" and click Ok.
4. After restarting the computer you will sure find the folder options in the Windows Explorer.